2lmc spool


a defining example


Chat to customers, or else


blech:

Chat to customers, or else


posted on 2004/06/04 09:44

 

Snackspot have photos of a note sellotaped to a till in Sainsburys in Finchley Road, London.


 

We got 50% for scan and pack which meant not every colleague was scanning and packing. This is MANDATORY!

 

Er, I'd rather you didn't make a mess of packing my shopping; I'd rather do it myself. Especially as, as someone in the comments points out, not everyone likes to have a mountain of disposable plastic bags in their flat.


 

We scored 0% for interaction i.e. chatting to the customer. We WILL speak to EVERY customer that goes through our checkouts.

 

I'd rather you didn't. I'm there to shop, not to swap tittle-tattle about the weather.


 

Admittedly, yes, I'm a geek, but I don't think most people expect scintillating conversational gambits from cashiers. They just want to pay and go.


 

via mattb on the chump.



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